Privacy Policy

1. Information we collect

DigitxlLink may collect information you provide directly, including your name, email address, phone number, company name, project details, accessibility requirements, and any message or files you choose to send through our forms or by email.

We may also receive basic website and technical information, such as browser type, device information, pages visited, referring URLs, approximate location derived from IP address, and form submission metadata.

2. How we use information

We use information to respond to inquiries, evaluate whether a discovery call is a fit, provide accessibility services, prepare proposals, manage client work, send requested updates, improve our website, and protect the security and integrity of our systems.

To communicate about WCAG audits, remediation, validation, ACR or VPAT documentation, and related services.
To maintain records connected to project scoping, client support, and operational follow-up.
To send accessibility resources or newsletter updates when you request or subscribe to them.

4. Cookies and analytics

Our website may use cookies, hosting logs, analytics tools, form security tools, and similar technologies to understand site performance, prevent abuse, remember preferences, and improve the visitor experience.

You can usually adjust cookie controls through your browser settings. Some website features may not work as intended if certain technologies are blocked.

5. Client materials and audit data

Accessibility projects may involve test URLs, screenshots, issue reports, source references, account flows, documentation drafts, or other materials provided for review. We use those materials to deliver the requested services and related support.

Client project materials should be shared through approved channels and should not include sensitive personal information unless it is necessary for the scoped work.

6. Your choices and contact

You may contact us to request access, correction, deletion, or other help with personal information connected to DigitxlLink communications, subject to legal and operational requirements.

To unsubscribe from accessibility updates, use the unsubscribe option in the email or contact us at support@thedigitxllink.com.

7. Updates to this policy

We may update this Privacy Policy to reflect changes in our website, services, legal requirements, or operational practices. The updated version will be posted on this page with a revised effective date.